25hours Hotel Altes Hafenamt

Location, staff, and comfort are excellent. I asked for a quite room on the upper floor which they provided. However, my room came with two sloping roof windows but I hoped to have a room with a view. However, the view is a green tree which is not the worst but I was a bit disappointed by that.

This Hotel is not the usual kind of Hotel in terms of interior and design indeed. I really loved the whole setting and they did put some very nice and interesting thoughts into it not to mention with a good eye for details. But it would blow such a whole review here to write it all down and one should see it for him or herself. The Hotel is located in the heart of so called Hafen City of Hamburg, a pretty new and still growing area of Hamburg and around 15 minutes ish walking distance from the "old" downtown away. I also loved the breakfast buffet, which is not the usual Hotel breakfast style, and the kitchen team does actually put some thoughts into it. Very nice. Overall the team appears to be very young and I was asked during check in, whether it is ok if they address me with "Du", so personal pronoun "you", which is a more informal way of addressing someone in Germany, like you're their buddy or so. Well, why not.

Staff was extremely nice and helpful. The room was furnished in a fancy and modern style. Mini bar offered some nice and free amenities. Location is perfect, if you want to explore "Hafencity" and the "Landungsbrücken".

Easy to find, very close to the station. Safe area, surrounded by restaurants and a super market. What I appreciated the most was the free upgrade and late check out which we were granted after the AC in our original room did not work. Stefan attended to the issue very swiftly and the room change was hassle free. I would stay here again. Thanks!

Really lovely old building, exceptionally helpful staff in a great location for the Hafenstadt! The bed in particular was super comfy.